Senior Technical Product Manager – Patient Experience Solution

Johnson & Johnson

Singapore, Singapore
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Patient experience solutions
Patient-facing digital portals
Patient crm and case management
** Johnson & Johnson is seeking a Senior Technical Product Manager for their Patient Experience Solution in Singapore, focusing on the development of patient-facing digital solutions across the APAC region. The ideal candidate will possess strong experience in healthcare product management, particularly with patient engagement platforms, and a deep understanding of APAC regulatory requirements. **

Job Summary

  • The role is responsible for the technical product leadership and lifecycle ownership of a portfolio of patient experience solutions across APAC, including patient-facing digital portals or applications, Patient CRM and case management solutions, and data and insights platforms.
  • You will be responsible for Product Strategy, Roadmap & Delivery, Product Execution and Operations Excellence, Governance, Risk & Compliance, and Solution Design & Architecture Decision Responsibilities.
  • The role translates business, patient, and operational needs into scalable, compliant, and outcome-driven digital solutions, and acts as the connective layer between business stakeholders, patient-facing operations, and technology delivery teams.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking a Senior Technical Product Manager for their Patient Experience Solution in Singapore, focusing on the development of patient-facing digital solutions across the APAC region. The ideal candidate will possess strong experience in healthcare product management, particularly with patient engagement platforms, and a deep understanding of APAC regulatory requirements. **

Skills & Requirements

Must-have

  • patient experience solutions
  • patient-facing digital portals
  • patient CRM and case management
  • data and insights platforms
  • APAC regulatory, privacy, and data residency

Nice-to-have

  • product model operation
  • integrations, data flows, and downstream process impacts
  • clear and concise communicator
  • problem-solving mindset
  • work through ambiguity

Key Requirements

  • 5+ years of experience in product analysis, business analysis, or related technical functional roles
  • Bachelor’s degree in information technology, Computer Science, Business, or related field
  • Experience with patient support programs, patient engagement platforms, or healthcare CRM
  • Experience working in healthcare, pharmaceuticals, or regulated environments is preferred
  • Familiarity with patient experience operations is a strong advantage

Work Rights

Not specified

Tailored Resume

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