Software Development Manager, Advertising Support Products and Services
Amazon
New York, NY, US
Not specified; not specified; not specified
On-site
Lead team of sdes building ai products
Design generative ai solutions using amazon bedrock
Own technical vision and roadmap strategy
This role leads a team of engineers in New York building AI-powered customer support products that resolve advertiser cases autonomously
Job Summary
This role leads a team of engineers in New York building AI-powered customer support products that resolve advertiser cases autonomously.
The successful candidate will own the technical vision and roadmap, driving strategies for systems that evolve to meet advertiser needs over 1-2 years.
You will partner directly with scientists and product managers to translate business problems into scalable engineering solutions while fostering a culture of inclusion.
Matching Summary
This role leads a team of engineers in New York building AI-powered customer support products that resolve advertiser cases autonomously.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Lead team of SDEs building AI products
Design generative AI solutions using Amazon Bedrock
Own technical vision and roadmap strategy
Build agentic workflows for autonomous resolution
Partner with scientists and product managers
Nice-to-have
Champion culture of innovation and psychological safety
Experience with large scale system architecture
Track record of reducing operational costs at scale
Key Requirements
Proven experience leading software development teams
Expertise in generative AI and Amazon Bedrock
Strong background in full stack engineering and architecture