Patient Financial Aid Rep

Mass. Eye And Ear

Chelsea, MA, United States
Base: $19.81 - $28.30phly; bonus/equity: not speci...
Fully remote
Patient registration
Insurance verification
Financial assistance applications
The Patient Financial Services Representative helps make sure all patient information is correct and complete, including checking, completing and updating registration details, verifying insurance, and helping patients apply for financial assistance or set up payment plans

Job Summary

  • The Patient Financial Services Representative helps make sure all patient information is correct and complete, including checking, completing and updating registration details, verifying insurance, and helping patients apply for financial assistance or set up payment plans.
  • The representative works closely with patients, hospital staff, and insurance companies to answer billing questions and solve payment issues, while also updating patient records and explaining available programs.
  • Mass General Brigham relies on a wide range of professionals to advance our mission and strives to provide exceptional care, believing that high-performing teams drive groundbreaking medical discoveries.

Matching Summary

The Patient Financial Services Representative helps make sure all patient information is correct and complete, including checking, completing and updating registration details, verifying insurance, and helping patients apply for financial assistance or set up payment plans.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • patient registration
  • insurance verification
  • financial assistance applications
  • billing questions
  • payment issues
  • Epic data entry

Nice-to-have

  • patient advocacy
  • empathetic communication
  • confidential information handling
  • team training

Key Requirements

  • High School Diploma or Equivalent required
  • 1-2 years experience
  • Healthcare financial services experience
  • Patient advocacy role experience

Work Rights

Not specified

Tailored Resume

Cover Letter