Event Support Specialist

ticketmaster.sg

Oslo, Norway
On-site
Program events with accuracy
Input event data into ticketing systems
Qa event configurations
Ticketmaster is seeking an Event Support Specialist in Oslo, Norway, to assist clients with event management through their ticketing systems. The role requires strong communication skills in Norwegian and English, attention to detail, and a service-oriented mindset

Job Summary

  • In this role as an Event Support Specialist, part of the Event Support Team in the Northern Europe Region, you will support Ticketmaster clients in all their event management needs.
  • This position involves collecting, reviewing, and inputting accurate data into Ticketmaster ticketing systems following procedural best practices and established standards, then verifying the output.
  • We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Matching Summary

Match Score: 75

Ticketmaster is seeking an Event Support Specialist in Oslo, Norway, to assist clients with event management through their ticketing systems. The role requires strong communication skills in Norwegian and English, attention to detail, and a service-oriented mindset.

Skills & Requirements

Must-have

  • Program events with accuracy
  • Input event data into ticketing systems
  • QA event configurations
  • Meet service level agreements
  • Inform accurately in Salesforce
  • Work with clients and internal departments
  • Support clients on TM1 products
  • Configure events for satellite products
  • Bridge ISM requests
  • Work closely with Client Support Specialist
  • Facilitate event configuration information
  • Build client and interdepartmental relationships
  • Continuous training on new products

Nice-to-have

  • Service oriented with accuracy
  • Handle multiple priorities
  • Rigorous following procedures
  • Attention to detail
  • Creativity and problem solving
  • Awareness of entertainment business
  • Knowledge of TM department impacts
  • Team player offering proactive support
  • Identify areas of improvement
  • Highly curious in learning products
  • Weighs impact of issues
  • Asks appropriate questions
  • Responds with flexibility and resilience
  • Organises time effectively
  • Demonstrates ethical behaviours
  • Relationship Management & Collaboration

Key Requirements

  • Fluent in Norwegian and English
  • Previous Event Management or Box Office experience a plus
  • Ability to accommodate flexible schedule
  • Excellent written and oral communication skills
  • Good organizational skills
  • Computer literate with excellent data entry skills
  • Knowledge of the Microsoft product suite
  • H. S. diploma or equivalent required
  • BA/BS degree is preferred

Work Rights

Not specified

Tailored Resume

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