Retail Customer Service Officer

Australia Post

Gladstone, Australia
Base: $35.01 / hour (casual, approx. 3 months); ba...
Casual on-call
Customer sales and service transactions
Handling high value transactions
Identity services transactions
Australia Post is seeking a Retail Customer Service Officer in Gladstone to enhance customer experiences and support community resilience. The role involves customer service, cash handling, and administrative duties, with extensive training provided

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • Becomes “on call” after training, shifts may be scheduled in advanced, or you may be called in at short notice, no minimum hours guaranteed.
  • We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Gladstone to enhance customer experiences and support community resilience. The role involves customer service, cash handling, and administrative duties, with extensive training provided.

Salary

Base: $35.01 / hour (casual, approx. 3 months); Base: $37.42 / hour + 12% Superannuation (after training); Bonus/Equity: Not specified; Benefits: Post Perks

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Handling high value transactions
  • Identity services transactions
  • Promoting products and services
  • Assisting with mail lodgements
  • Building customer relationships
  • Lifting up to 16kgs of mail

Nice-to-have

  • Friendly, enthusiastic and reliable
  • Team environment
  • Customer-centric approach
  • Making a difference in the community

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Fit to stand for your shift

Work Rights

Not specified

Tailored Resume

Cover Letter