TELUS Health is seeking a Partner Success Manager for its Provider Solutions team in Montréal, QC. The role focuses on managing partner relationships, ensuring satisfaction, and driving revenue growth within the healthcare technology sector
Job Summary
This strategic role combines customer success leadership with channel management expertise to drive the success of our partner ecosystem.
Serve as the Single Point of Accountability (SPOA) for assigned partners, managing relationships to ensure all contract deliverables are met and partner expectations are exceeded.
Develop, prepare, and present comprehensive monthly and quarterly business reviews demonstrating performance against targets, identifying gaps, and providing strategic recommendations.
Matching Summary
Match Score: 85
TELUS Health is seeking a Partner Success Manager for its Provider Solutions team in Montréal, QC. The role focuses on managing partner relationships, ensuring satisfaction, and driving revenue growth within the healthcare technology sector.
Skills & Requirements
Must-have
Partner relationship management
Revenue retention and growth
Account reviews and satisfaction assessments
Performance monitoring and analysis
Issue resolution and escalation management
Nice-to-have
Strategic collaboration and communication
Business reviews and strategic planning
Customer-centric mindset
Bilingual (French and English)
Key Requirements
5+ years of experience in customer success, account management, or channel/partner management
Proven track record of managing complex, strategic accounts or partner relationships
Strong executive presence with experience presenting to leadership
Expertise in vendor/partner performance management