Johnson Controls Inc is seeking an IT Support Technician in Vienna, Austria, who possesses strong communication and problem-solving skills along with solid technical expertise. The candidate will provide advanced IT support, manage end-user computing operations, and collaborate with global IT teams in a hybrid work environment
Job Summary
This role involves providing advanced IT support and managing end-user computing operations for Johnson Controls users in Austria.
The successful candidate will handle escalated incidents from L1 and global L3 teams while ensuring efficient resolution of service requests.
Johnson Controls offers a collaborative culture that values diversity, inclusion, and open communication among its dedicated employees.
Matching Summary
Match Score: 85
Johnson Controls Inc is seeking an IT Support Technician in Vienna, Austria, who possesses strong communication and problem-solving skills along with solid technical expertise. The candidate will provide advanced IT support, manage end-user computing operations, and collaborate with global IT teams in a hybrid work environment.
Salary
Minimum tariff salary: €3,400; Significant overpayment based on qualifications; Full-time 38.5 hours
Skills & Requirements
Must-have
Second-Level IT Support experience
Microsoft Intune device management
Office 365 administration expertise
Windows iOS Android troubleshooting
Active Directory and Azure AD knowledge
Cybersecurity best practices implementation
Nice-to-have
Strong communication and problem-solving skills
Ability to work independently in dynamic environments
Fluent in German and English languages
Self-confident priority management style
Collaborative team player mindset
Key Requirements
Experience in IT support or similar technical roles
Fluency in German and English required
Bachelor degree in Computer Science or equivalent experience preferred
Microsoft Certified: Azure Fundamentals certification preferred