Customer Operations Specialist

octopusenergy.nz

London, GB
On-site
Email communication skills
Online chat support experience
Operational process execution
The role involves delighting customers through email and online chat interactions while managing operational processes

Job Summary

  • The role involves delighting customers through email and online chat interactions while managing operational processes.
  • Octopus Electroverse is a global leader in eMobility with over 1 million connected electric vehicle chargers.
  • This position offers a hybrid work model with the option to work from home 2-3 days a week.

Matching Summary

The role involves delighting customers through email and online chat interactions while managing operational processes.

Skills & Requirements

Must-have

  • Email communication skills
  • Online chat support experience
  • Operational process execution

Nice-to-have

  • Passion for electric vehicles
  • Team collaboration in operations
  • Adaptability to growing ecosystem

Key Requirements

  • Standard full-time hours availability
  • Willingness to work in London office

Work Rights

Not specified

Tailored Resume

Cover Letter