The Customer Operations Manager will be accountable for in-region delivery of services including fleet availability and resolution of complex customer issues
Job Summary
The Customer Operations Manager will be accountable for in-region delivery of services including fleet availability and resolution of complex customer issues.
This role will involve leading regional Customer Operations Officers and Airline Services Teams to ensure service processes are performed to specification.
Rolls-Royce offers excellent opportunities for development, competitive salary, and exceptional benefits.
Matching Summary
The Customer Operations Manager will be accountable for in-region delivery of services including fleet availability and resolution of complex customer issues.
Skills & Requirements
Must-have
Experience with customer operations
Ability to manage multi-national teams
Understanding of Rolls-Royce products
Nice-to-have
Strong communication skills
Proactive problem-solving abilities
Experience in global environments
Key Requirements
Qualified to at least degree level
Extensive experience working directly with customers