Informatics Technical Support Specialist (CDS) - JY

PASONA SINGAPORE PTE. LTD.

Singapore
Up to $6,300 depending on experiences; not specifi...
Not specified
3-5 years laboratory informatics experience
Cds sdms lims eln software knowledge
Windows os sql server database fundamentals
PASONA SINGAPORE PTE. LTD. is seeking an Informatics Technical Support Specialist to provide technical support and training for its software solutions across the APAC region. The role involves post-sales support, customer and partner training, and developing expertise in the LabSolutions Software Suite

Job Summary

  • The role focuses on strengthening technical support and training management for partners across the APAC region.
  • Candidates must possess deep knowledge of LabSolutions Software Suite including configurations, workflows, and architecture.
  • The position requires proactive issue resolution and maintaining consistent service quality for post-sales support cases.

Matching Summary

Match Score: 85

PASONA SINGAPORE PTE. LTD. is seeking an Informatics Technical Support Specialist to provide technical support and training for its software solutions across the APAC region. The role involves post-sales support, customer and partner training, and developing expertise in the LabSolutions Software Suite.

Salary

Up to $6,300 depending on experiences; Not specified; Not specified

Skills & Requirements

Must-have

  • 3-5 years laboratory informatics experience
  • CDS SDMS LIMS ELN software knowledge
  • Windows OS SQL Server database fundamentals
  • FDA guidelines and data integrity ALCOA+
  • Software installation configuration troubleshooting

Nice-to-have

  • Experience with analytical instruments HPLC GC
  • Software validation CSV experience
  • Regulated environment pharmaceutical background
  • Service industry software IT background

Key Requirements

  • Bachelor's or Master's degree in IT Chemistry Biochemistry
  • 3 to 5 years experience in CDS SDMS LIMS ELN
  • Willingness to travel 20-30% as per business needs

Work Rights

Not specified

Tailored Resume

Cover Letter