Loaner Coordinator

Hendrick Kia of Concord / BMW of Southpoint

Durham, North Carolina, US
Valid driver's license required
Manage loaner fleet operations
Complete loaner documentation
The role is responsible for issuing loaner vehicles to customers and ensuring all necessary documentation is completed accurately

Job Summary

  • The role is responsible for issuing loaner vehicles to customers and ensuring all necessary documentation is completed accurately.
  • Employees must monitor the loaner fleet flow, inspect returned cars for damage, and arrange repairs or maintenance as needed.
  • The position requires maintaining high CSI standards while assisting customers with drop-off and pick-up procedures in a professional manner.

Matching Summary

The role is responsible for issuing loaner vehicles to customers and ensuring all necessary documentation is completed accurately.

Skills & Requirements

Must-have

  • Valid Driver's License required
  • Manage loaner fleet operations
  • Complete loaner documentation
  • Inspect returned vehicles for damage
  • Track vehicle mileage and turnover

Nice-to-have

  • Previous customer service experience
  • Excellent interpersonal communication skills
  • Organized and clean work area habits
  • Ability to learn dealership management systems
  • Demonstrates company core values

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of work experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills

Work Rights

Not specified

Tailored Resume

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