Host/ess

Four Seasons Hotels & Resorts

Naples, FL, US
Base: lucrative salary; bonus/equity: not specifie...
Guest greeting and seating
Reservation coordination
Customer service excellence
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The role involves seating guests promptly, handling reservations, responding to inquiries, and maintaining menu quality to achieve maximum customer satisfaction.
  • Employees receive a lucrative salary, market-leading benefits including medical, dental, vision, 401K with employer matching starting at 30 days, time off from day one, and complimentary hotel stays worldwide.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Salary

Base: Lucrative salary; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401K with employer matching, time off from day one, complimentary employee meals and beverages, tuition reimbursement

Skills & Requirements

Must-have

  • Guest greeting and seating
  • Reservation coordination
  • Customer service excellence
  • Menu knowledge and maintenance
  • Telephone handling per standards
  • Compliance with company policies

Nice-to-have

  • Teamwork and professionalism
  • Anticipating guest needs
  • Recognition of regular guests
  • Special project assistance
  • Minor table setup adjustments
  • Inclusive and diverse workplace

Key Requirements

  • High school education or equivalent
  • Six to twelve months restaurant or related experience preferred
  • Average English proficiency
  • US work authorization required

Work Rights

US work authorization required

Tailored Resume

Cover Letter