Site Service Manager

JLL

Tokyo, Japan
Team leadership and development
Client stakeholder management
Operational oversight and standardization
As an experienced SSM, you will actively encourage an environment of teamwork, cooperation, and high performance, realizing that the team’s success is your success

Job Summary

  • As an experienced SSM, you will actively encourage an environment of teamwork, cooperation, and high performance, realizing that the team’s success is your success.
  • You will drive the further development of SOPs, ensuring smooth procedural implementation and focus on simplification and accuracy to ensure reliability and consistency of delivery.
  • Budgeting and spend management will be a finely tuned skill; you will own financial processes and controls to ensure the country’s operations meet or exceed targets.

Matching Summary

As an experienced SSM, you will actively encourage an environment of teamwork, cooperation, and high performance, realizing that the team’s success is your success.

Skills & Requirements

Must-have

  • Team leadership and development
  • Client stakeholder management
  • Operational oversight and standardization
  • Financial budgeting and spend management
  • Vendor contract oversight
  • Proactive people management style

Nice-to-have

  • High EQ and advanced interpersonal skills
  • Strategic partnership with client
  • Navigating matrixed organizations
  • Solution-oriented approach
  • Quest for excellence and innovation

Key Requirements

  • 5-7 years experience in people operations
  • Facilities Management or premium Hospitality experience
  • Proven track record as Site Service Manager
  • Strong understanding of Project Management methodologies
  • Experience handling complex client matters
  • Experience translating strategic needs into programs
  • Solid understanding of financial systems, budgeting
  • Experience in vendor management and contract oversight

Work Rights

Not specified

Tailored Resume

Cover Letter