Personal Banking Associate (part Time, 18.75h)- Fleurimont
TD Bank
Sherbrooke, Quebec, Canada
Base: 22.45 cad - 29.97 cad; bonus/equity: not spe...
Customer relationship building
Financial needs assessment
Digital banking education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, while understanding customer needs and guiding them to the right contact person for appropriate solutions.
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: 22.45 CAD - 29.97 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer relationship building
Financial needs assessment
Digital banking education
Transaction processing
Problem resolution
Nice-to-have
Can-do attitude
Team effectiveness
Positive work environment
Continuous learning
Key Requirements
High School diploma and/or 1+ years relevant experience
Investment Funds Canada (IFC) or equivalent within 6 months
Proficiency in MS Office, branch software, internet
Knowledge of banking solutions and processes
Strong administration, organization, planning, time management skills