Service Designer

Wundermanthompson

London, United Kingdom
Not specified; discretionary bonus scheme availabl...
On-site
Service design and ux requirements definition
Complex multi-channel user journey mapping
Conducting and analyzing user research
This role offers the opportunity to work on a varied range of projects for diverse clients including major brands like Coca-Cola, Ford, and Nestlé

Job Summary

  • This role offers the opportunity to work on a varied range of projects for diverse clients including major brands like Coca-Cola, Ford, and Nestlé.
  • The team prioritizes career development and fosters a culture based on core values of Heart, Brains, and Courage to drive impact.
  • Candidates will lead design teams from discovery through delivery while collaborating with strategy consultants and optimization experts.

Matching Summary

This role offers the opportunity to work on a varied range of projects for diverse clients including major brands like Coca-Cola, Ford, and Nestlé.

Salary

Not specified; Discretionary bonus scheme available; Competitive pension and medical insurance included

Skills & Requirements

Must-have

  • Service design and UX requirements definition
  • Complex multi-channel user journey mapping
  • Conducting and analyzing user research
  • Facilitating stakeholder workshops
  • Creating service blueprints and prototypes

Nice-to-have

  • Experience in retail or e-commerce sectors
  • Background in consultancy or agency environments
  • Knowledge of physical experience prototyping
  • Familiarity with innovation frameworks
  • Understanding of behavioral psychology

Key Requirements

  • Extensive professional experience in innovation, UX, or Service Design
  • Proven ability to plan design projects from discovery to delivery
  • Qualifications or equivalent experience in defining SD/UX deliverables

Work Rights

Not specified

Tailored Resume

Cover Letter