Expression Of Interest - Customer Success - Key Accounts

Darktrace

Home Office
Base salary: $100,000 – $125,000; commission: unca...
Manage named accounts
Drive adoption and value realization
Customer advocacy and satisfaction
Manage a diverse portfolio of named accounts across our global customer base, driving adoption, value realization, and customer advocacy

Job Summary

  • Manage a diverse portfolio of named accounts across our global customer base, driving adoption, value realization, and customer advocacy.
  • The commission structure is based on identifying and nurturing upsells and renewals tied to an annual quota.
  • Benefits include 100% medical, dental and vision insurance, plus dependents, paid parental leave, and 401(k).

Matching Summary

Manage a diverse portfolio of named accounts across our global customer base, driving adoption, value realization, and customer advocacy.

Salary

Base Salary: $100,000 – $125,000; Commission: Uncapped (80/20 compensation structure); Benefits: 100% medical, dental and vision insurance, plus dependents, paid parental leave, pet insurance, discount life insurance, commuter benefits, 401(k), Employee Assistance Program

Skills & Requirements

Must-have

  • manage named accounts
  • drive adoption and value realization
  • customer advocacy and satisfaction
  • upsell and renewal negotiation
  • executive business reviews
  • cyber defense solutions

Nice-to-have

  • passionate about cybersecurity
  • world-class customer experience
  • strong internal partnerships
  • mentor developing CSMs

Key Requirements

  • 5+ years experience
  • Customer Success or related field
  • enterprise networking technologies
  • foundational cybersecurity concepts
  • located near one of our offices in the US

Work Rights

Located near one of our offices in the US

Tailored Resume

Cover Letter