Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Monitoring critical data center infrastructure
Ensuring uninterrupted operations
Escalating faults or incidents
The University of Arkansas is seeking a Data Center Facility Operator to monitor critical data center infrastructure, ensuring uninterrupted operations and efficient incident management. The role requires strong communication skills and experience in a secure environment, with a focus on maintaining accurate logs and documentation

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will identify and escalate faults or incidents to appropriate service personnel as necessary and act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a Data Center Facility Operator to monitor critical data center infrastructure, ensuring uninterrupted operations and efficient incident management. The role requires strong communication skills and experience in a secure environment, with a focus on maintaining accurate logs and documentation.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • monitoring critical data center infrastructure
  • ensuring uninterrupted operations
  • escalating faults or incidents
  • central dispatcher during issues
  • managing incoming trouble tickets
  • monitoring data center security cameras

Nice-to-have

  • advance the state and build a better world
  • fostering a welcoming climate
  • nurturing creativity, discovery, and innovation
  • promotes a healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • At least one year of experience in a specialized or related area
  • Experience working in a secure environment
  • Associate's degree or technical training in computer science or related field (preferred)
  • At least one year of experience in computer support (preferred)

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter