Estimated annual earnings $64,500 to 161,800; comm...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates
Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication and service. The ideal candidate should have prior Service Advisor experience, a basic understanding of automobiles, and a strong commitment to customer service
Job Summary
As an Experienced Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 85
Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication and service. The ideal candidate should have prior Service Advisor experience, a basic understanding of automobiles, and a strong commitment to customer service.
Salary
Estimated annual earnings $64,500 to 161,800; Commission plus bonuses; Not specified
Skills & Requirements
Must-have
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates
Writing repair orders
Maintaining customer records
Nice-to-have
Exemplary customer service
Team player
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus
Basic mechanical understanding of an automobile
High School graduate or equivalent, 18 years or older required