Customer Service Manager

Ingenico

On-site
Customer service management experience
Payment solutions industry knowledge
Team leadership and performance oversight
Ingenico is seeking a Customer Service Manager to lead and enhance customer support operations within their global payments acceptance solutions business. The ideal candidate will embody the company's values of trust and sustainability while driving customer satisfaction and service excellence

Job Summary

  • Ingenico is the global leader in payments acceptance solutions serving merchants, banks, and fintech customers.
  • The role involves leading a diverse community of experts to anticipate and shape the evolution of commerce worldwide.
  • Trust and sustainability are at the heart of everything done within this organization.

Matching Summary

Match Score: 85

Ingenico is seeking a Customer Service Manager to lead and enhance customer support operations within their global payments acceptance solutions business. The ideal candidate will embody the company's values of trust and sustainability while driving customer satisfaction and service excellence.

Skills & Requirements

Must-have

  • Customer service management experience
  • Payment solutions industry knowledge
  • Team leadership and performance oversight

Nice-to-have

  • Global payments ecosystem understanding
  • Innovation-driven culture fit
  • Experience with fintech customers

Key Requirements

  • Management experience required
  • Industry-specific background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter