Customer Contact Center Representative - 11:30am-8:00pm Shift

Wintrust

Rosemont, Illinois, United States
Base: $19.00 - $20.00 ph; bonus/equity: eligible f...
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1-3 years directly related experience
Evening shift availability 11:30am-8pm
Five weeks onsite training in rosemont
** Wintrust is seeking a Customer Contact Center Representative for their hybrid role, focusing on providing exceptional customer service in a fast-paced environment. Candidates should ideally have banking customer service experience and will undergo five weeks of onsite training. **

Job Summary

  • This role is accountable for delivering best-in-class customer service via telephone and electronic channels in a fast-paced contact center.
  • The position involves solving internal and external customer inquiries regarding deposits, loans, and treasury management while identifying systemic problems.
  • Wintrust offers an award-winning culture with competitive pay, comprehensive benefits including a 401k match, and opportunities for upward mobility.

Matching Summary

Match Score: 75

** Wintrust is seeking a Customer Contact Center Representative for their hybrid role, focusing on providing exceptional customer service in a fast-paced environment. Candidates should ideally have banking customer service experience and will undergo five weeks of onsite training. **

Salary

Base: $19.00 - $20.00 per hour; Bonus/Equity: Eligible for annual discretionary bonus; Benefits: Medical, dental, vision, life, PTO, 401k match, tuition reimbursement

Skills & Requirements

Must-have

  • 1-3 years directly related experience
  • Evening shift availability 11:30am-8pm
  • Five weeks onsite training in Rosemont

Nice-to-have

  • Banking customer service experience preferred
  • Entrepreneurial spirit and growth mindset
  • Strong knowledge of banking processes

Key Requirements

  • 1-3 years directly related experience
  • Banking customer service experience (preferred)
  • Ability to attend five weeks of onsite training

Work Rights

Not specified

Tailored Resume

Cover Letter