Customer Service Representative | Sap Key User

130

Hybrid (with occasional travel to the united states)
Sap order processing expertise
Customer service experience
Order management process support
TRUMPF is seeking a detail-oriented Customer Service Representative Key User Specialist to enhance their Customer Care Order Processing operations. The ideal candidate should have strong experience in customer service and SAP order processing, with a focus on process improvement and collaboration

Job Summary

  • Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo.
  • This role acts as a bridge between the customer service team and system/process improvements, ensuring seamless order management and compliance with company standards.
  • Travel to the United States will be required for training, collaboration, and project work.

Matching Summary

Match Score: 85

TRUMPF is seeking a detail-oriented Customer Service Representative Key User Specialist to enhance their Customer Care Order Processing operations. The ideal candidate should have strong experience in customer service and SAP order processing, with a focus on process improvement and collaboration.

Skills & Requirements

Must-have

  • SAP order processing expertise
  • Customer service experience
  • Order management process support
  • Cross-functional collaboration
  • Process improvement coordination
  • Data integrity and reporting

Nice-to-have

  • Proactive and detail-oriented
  • Strong analytical skills
  • Excellent communication skills
  • Ability to work independently
  • Comfortable with international travel

Key Requirements

  • Experience in customer service or order management
  • Strong understanding of SAP or similar ERP systems
  • Experience as a key user or systems/process support
  • Ability to manage multiple priorities
  • Comfortable with occasional international travel

Work Rights

Not specified

Tailored Resume

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