Base: $25.88phly; bonus/equity: not specified; ben...
Handle customer inquiries by telephone or correspondence
Respond to customer inquiries and complaints
Resolve customer problems and complaints
Handles all phases of customer inquiries received by telephone or by correspondence (physical or electronic)
Job Summary
Handles all phases of customer inquiries received by telephone or by correspondence (physical or electronic).
Responds to customer inquiries and complaints (i.e. bill payment, usage inquiries, account updates, service, credit and collections) in a customer focused manner.
Resolves customer problems and complaints utilizing established procedures and policies, which include regulatory guidelines (customer may include attorney, collection vendors, and/or insurance companies).
Matching Summary
Handles all phases of customer inquiries received by telephone or by correspondence (physical or electronic).
Salary
Base: $25.88/Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
handle customer inquiries by telephone or correspondence