Collections Specialist

Kaseya

Remote, United States
Remote
2 years collections execution experience
Experience with getpaid or similar tools
Fundamentals of calls emails escalations
Kaseya is seeking a motivated Collections Specialist to join their remote team, with a focus on managing and recovering outstanding debts while collaborating with various internal stakeholders. The ideal candidate should possess strong communication and negotiation skills, along with a customer-centric approach to collections

Job Summary

  • The role involves managing and recovering outstanding debts while collaborating with Billing, Sales, and Customer Success teams.
  • Candidates must negotiate payment arrangements and resolve billing disputes while maintaining accurate records of all interactions.
  • Kaseya is a high-growth technology company seeking motivated individuals to join their award-winning solutions team.

Matching Summary

Match Score: 85

Kaseya is seeking a motivated Collections Specialist to join their remote team, with a focus on managing and recovering outstanding debts while collaborating with various internal stakeholders. The ideal candidate should possess strong communication and negotiation skills, along with a customer-centric approach to collections.

Skills & Requirements

Must-have

  • 2 years collections execution experience
  • Experience with GetPaid or similar tools
  • Fundamentals of calls emails escalations
  • Manage book of business large to small accounts
  • Comfortable with call contact metrics

Nice-to-have

  • Cross-functional collaboration skills
  • Strong internal customer relationship skills
  • High energy positive attitude team-first mentality
  • Thrives in results-driven high-performing environment

Key Requirements

  • Minimum 2 years' experience in collections execution
  • Experience utilizing collection tools like GetPaid
  • Proven ability to manage diverse account books

Work Rights

Not specified

Tailored Resume

Cover Letter