Value (non-rewards) Credit Card Portfolio – Product Lead, Senior Vice President (hybrid)

Citi

Wilmington, Delaware, United States
Base: $156,160.00 - $234,240.00; bonus/equity: dis...
10+ years of relevant experience
Credit card industry knowledge
Customer-centric mindset
This role is part of the Value team within Citi's US Consumer Cards organization, focusing on the largest and most profitable non-rewards portfolio

Job Summary

  • This role is part of the Value team within Citi's US Consumer Cards organization, focusing on the largest and most profitable non-rewards portfolio.
  • The incumbent will apply a customer-centric mindset to identify opportunities for improving customer satisfaction across all touchpoints in partnership with Marketing, Digital, Tech, and Customer Servicing.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

This role is part of the Value team within Citi's US Consumer Cards organization, focusing on the largest and most profitable non-rewards portfolio.

Salary

Base: $156,160.00 - $234,240.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off

Skills & Requirements

Must-have

  • 10+ years of relevant experience
  • Credit card industry knowledge
  • Customer-centric mindset
  • Data analysis and PnL review
  • Cross-functional collaboration

Nice-to-have

  • Strong negotiation skills
  • Project management capabilities
  • Innovative thinking for customer satisfaction
  • Experience with digital lending programs

Key Requirements

  • Bachelor's degree required; Master's preferred
  • 10+ years of relevant experience
  • Working knowledge of credit card products and competitors

Work Rights

Not specified

Tailored Resume

Cover Letter