Customer Service Executive

Avery Dennison Smartrac

Ho Chi Minh City, Vietnam
On-site
Bachelor's degree required
2 years customer service experience
Strong english verbal and written skills
Avery Dennison Smartrac is seeking a Customer Service Executive in Ho Chi Minh City, Vietnam, to manage customer inquiries, coordinate with sales and other departments, and ensure high-quality service standards. The ideal candidate will have at least two years of relevant experience and strong English communication skills, with a focus on customer service and operational procedures

Job Summary

  • The role involves responding to customer inquiries and coordinating with sales teams to ensure print quality meets requirements.
  • Employees are responsible for handling complaints according to company procedures and maintaining updated customer profiles.
  • The position requires preparing proforma invoices, tracking payments, and assisting team members to improve overall quality.

Matching Summary

Match Score: 85

Avery Dennison Smartrac is seeking a Customer Service Executive in Ho Chi Minh City, Vietnam, to manage customer inquiries, coordinate with sales and other departments, and ensure high-quality service standards. The ideal candidate will have at least two years of relevant experience and strong English communication skills, with a focus on customer service and operational procedures.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 2 years customer service experience
  • Strong English verbal and written skills

Nice-to-have

  • English-Chinese bilingual capability
  • Willingness to work overtime
  • Experience with Microsoft Office and Lotus Notes

Key Requirements

  • Bachelor's degree
  • At least 2 years of related experience
  • Proficiency in Microsoft Office and Lotus Notes

Work Rights

Not specified

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