The CORE Agent is a key player within our Reservations department assisting to field all incoming calls to the appropriate department within the hotel as well as selling the resort and providing information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation
Job Summary
The CORE Agent is a key player within our Reservations department assisting to field all incoming calls to the appropriate department within the hotel as well as selling the resort and providing information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation.
Four Seasons believes in offering the best to the best when it comes to employee benefits!
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
Matching Summary
The CORE Agent is a key player within our Reservations department assisting to field all incoming calls to the appropriate department within the hotel as well as selling the resort and providing information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation.
Salary
Lucrative salary; Market-leading benefits package; Time off plans starting on the day of hire
Skills & Requirements
Must-have
Reservations department assistance
Selling the resort
Providing guest information
Capturing sales from calls
Coordinating reservation details
Top-notch customer service over phone
Nice-to-have
Genuine heart in service
Creating lasting impressions
Connecting with people and world
Inclusive work environment
Promoting diversity in workplace
Key Requirements
Knowledge of Opera preferred
One to two years hotel/customer service experience