Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost and has become an AI leader since its 2017 public launch
Job Summary
Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost and has become an AI leader since its 2017 public launch.
As a Principal Product Manager, you will drive strategic initiatives, working cross-functionally to make customer data and insights easy to build, access, and use, while obsessing over the agent and user experience.
AWS values diverse experiences and fosters an inclusive team culture with flexible work arrangements, mentorship, and continuous career growth opportunities.
Matching Summary
Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost and has become an AI leader since its 2017 public launch.
Salary
199,200.00 - 269,500.00 USD annually
Skills & Requirements
Must-have
Product management leadership
Customer data and insights strategy
Cross-functional collaboration
AI-powered customer experience
High-scale resilient systems
Customer-focused product design
Nice-to-have
Inclusive team culture
Work-life balance
Mentorship and career growth
Passionate learner
Problem solving with engineers
Key Requirements
Experienced product management leader
Ability to coordinate multi-functional projects
Customer obsession and anticipation of future trends