Administrator - Life & Pensions

Capita

Cheltenham, United Kingdom
Hybrid
Customer correspondence processing
Telephone and written query handling
Excellent customer service delivery
Process customer correspondence and provide other clerical support, handling a range of queries both over the telephone and in writing

Job Summary

  • Process customer correspondence and provide other clerical support, handling a range of queries both over the telephone and in writing.
  • Identify opportunities to build customer relationships and provide excellent customer service.
  • In this role, you will be given fantastic training and development for your career.

Matching Summary

Process customer correspondence and provide other clerical support, handling a range of queries both over the telephone and in writing.

Skills & Requirements

Must-have

  • Customer correspondence processing
  • Telephone and written query handling
  • Excellent customer service delivery
  • General administrative duties
  • Strong PC / MS Office skills
  • Good numeracy and literacy

Nice-to-have

  • Building customer relationships
  • Positive and supportive team culture
  • Adaptability to remote work

Key Requirements

  • Previous administrative role experience
  • Previous regulated Financial Services experience preferred
  • Effective written and telephone communication
  • Good organisational skills
  • Part-time, 21 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter