Parts Advisor

Genpt

Swansea, UK
Base: not specified; bonus/equity: performance bas...
Taking orders over the telephone
Outbound calling for sales
Building long-term customer rapport
NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle mechanics and automotive enthusiasts

Job Summary

  • NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle mechanics and automotive enthusiasts.
  • Responsibilities include taking telephone orders, upselling, outbound calling to raise customer awareness, and promoting offers to expand the local customer base.
  • The role offers opportunities for career progression, bespoke training, exclusive discounts, free pension advice, and potential monthly performance-based bonuses.

Matching Summary

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle mechanics and automotive enthusiasts.

Salary

Base: Not specified; Bonus/Equity: Performance based bonus paid monthly; Benefits: Exclusive discounts, cashback, pension advice, health and wellbeing tools

Skills & Requirements

Must-have

  • Taking orders over the telephone
  • Outbound calling for sales
  • Building long-term customer rapport
  • Promoting offers and discounts
  • Limiting credits and returns

Nice-to-have

  • Pro-active and enthusiastic communication
  • Demonstrating empathy towards customers
  • Punctual, organised, and efficient
  • Professional communication skills

Key Requirements

  • Excellent communication skills
  • Customer service experience
  • Ability to meet deadlines

Work Rights

Not specified

Tailored Resume

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