Site Reliability Engineer – Zscaler - Assistant Vice President

Deutsche Bank

Jacksonville, FL, US
Base: $78,000 to $120,500; bonus/equity: not speci...
Hybrid
Zscaler internet access (zia) experience
Zscaler private access (zpa) experience
Level 3 incident response leadership
You will serve as the senior escalation point for complex Zscaler production platform issues and drive stability through observability

Job Summary

  • You will serve as the senior escalation point for complex Zscaler production platform issues and drive stability through observability.
  • The role involves developing monitoring solutions with Splunk and APIs to proactively identify issues and automate responses.
  • Deutsche Bank offers a hybrid working model with competitive compensation, comprehensive benefits, and a focus on diversity and inclusion.

Matching Summary

You will serve as the senior escalation point for complex Zscaler production platform issues and drive stability through observability.

Salary

Base: $78,000 to $120,500; Bonus/Equity: Not specified; Benefits: Health, retirement, parental leave, and volunteer programs included

Skills & Requirements

Must-have

  • Zscaler Internet Access (ZIA) experience
  • Zscaler Private Access (ZPA) experience
  • Level 3 incident response leadership
  • Splunk monitoring and Grafana usage
  • Python or PowerShell API automation
  • Ansible infrastructure automation
  • Networking concepts DNS TCP handshake

Nice-to-have

  • Entra ID identity and authentication knowledge
  • ServiceNow platform familiarity
  • SRE transformation champion mindset
  • Global enterprise support experience
  • Inclusive collaborative work environment

Key Requirements

  • Proven experience with Zscaler ZIA and ZPA platforms
  • Strong troubleshooting skills in networking concepts
  • Experience leading incident response and resolution
  • Familiarity with enterprise SIEM tools like Splunk
  • Proficiency in automation scripting with Python or Ansible

Work Rights

Not specified

Tailored Resume

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