Service Center Assistant-2

Sedgwick Australia Pty Ltd

Not specified (considered flexible or hybrid based on company culture).
Customer liaison for claims
Enter application information accurately
Assign new claims to handlers
Sedgwick Australia Pty Ltd is seeking a Service Center Assistant-2 to facilitate the claims process, act as a customer liaison, and ensure effective communication regarding claims. The ideal candidate should have customer service experience and strong communication skills. The position is part of a supportive culture that values employee growth and work-life balance

Job Summary

  • Expedite the claims application process, ensure correct case assignment, and act as a customer liaison to resolve problems and/or questions.
  • Communicate clearly and professionally with customers regarding all aspects of the claims process and educate them on required documentation, time frames, payment information, and claim status.
  • Sedgwick is recognized as America’s Greatest Workplaces, Certified as a Great Place to Work®, and a Fortune Best Workplaces in Financial Services & Insurance.

Matching Summary

Match Score: 75

Sedgwick Australia Pty Ltd is seeking a Service Center Assistant-2 to facilitate the claims process, act as a customer liaison, and ensure effective communication regarding claims. The ideal candidate should have customer service experience and strong communication skills. The position is part of a supportive culture that values employee growth and work-life balance.

Skills & Requirements

Must-have

  • Customer liaison for claims
  • Enter application information accurately
  • Assign new claims to handlers
  • Direct customer calls
  • Quality service culture

Nice-to-have

  • Caring culture
  • Work-life balance
  • Grow your career
  • Team environment

Key Requirements

  • High school diploma or GED
  • One year customer service experience
  • Inbound call center experience preferred

Work Rights

Not specified

Tailored Resume

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