Customer Service Specialist

Wolters Kluwer

Bitritto, Italy
Not specified; benefits: meal vouchers (8 euro), h...
Hybrid
3+ years customer service experience
Notary and accounting domain knowledge
Microsoft azure and office 365 management
The role involves providing second-level technical assistance for notary software to a national network of sales and support centers

Job Summary

  • The role involves providing second-level technical assistance for notary software to a national network of sales and support centers.
  • Candidates will be responsible for developing training plans, evaluating performance metrics, and creating educational materials for clients and staff.
  • The company offers a hybrid work model with flexible hours, meal vouchers, and access to extensive professional development programs.

Matching Summary

The role involves providing second-level technical assistance for notary software to a national network of sales and support centers.

Salary

Not specified; Benefits: Meal vouchers (8 euro), Hybrid work, Flexible hours, Well-being programs

Skills & Requirements

Must-have

  • 3+ years customer service experience
  • Notary and accounting domain knowledge
  • Microsoft Azure and Office 365 management
  • Active Directory and Exchange administration
  • Windows OS troubleshooting skills

Nice-to-have

  • Excellent English language proficiency
  • Knowledge of ministerial software tools
  • Strong analytical and problem-solving abilities
  • Experience with Agile methodologies
  • Collaborative team-oriented mindset

Key Requirements

  • Minimum 3 years of relevant experience
  • Deep knowledge of notary and accounting matters
  • Proficiency in Italian legal compliance procedures

Work Rights

Not specified

Tailored Resume

Cover Letter