Director - Customer Service & Logistics

Mondelēz International

Customer service & logistics leadership
Plan-to-cash process ownership
Service, cash, cost, quality, safety targets
You will lead Customer Service & Logistics (CS&L) in your geography covering all process areas from plan-to-cash

Job Summary

  • You will lead Customer Service & Logistics (CS&L) in your geography covering all process areas from plan-to-cash.
  • You will define and enable the delivery of the service, cash, cost, quality and safety targets of the market in line with the CS&L strategic vision.
  • Deliver process and performance excellence, looking for opportunities to continuously improve across all CS&L areas (demand and supply planning, customization, warehousing and transportation, order-to-cash and cash-to-bill).

Matching Summary

You will lead Customer Service & Logistics (CS&L) in your geography covering all process areas from plan-to-cash.

Skills & Requirements

Must-have

  • Customer Service & Logistics leadership
  • Plan-to-cash process ownership
  • Service, cash, cost, quality, safety targets
  • Supply chain integration journey
  • Portfolio segmentation strategy

Nice-to-have

  • Strategic agility and business acumen
  • Navigate complex matrixed organization
  • Create high-performing, agile organization
  • Supply chain readiness for innovation

Key Requirements

  • Previous senior leadership role in CS&L
  • Experience in logistics and related fields
  • Concentration in replenishment planning, production planning/scheduling, inventory management, demand planning
  • General business knowledge
  • Demonstrated people and team management skills

Work Rights

Not specified

Tailored Resume

Cover Letter