Customer Service/call Center Representative - Adjudication

Warranty Solutions

Not specified
1-year minimum customer service experience
High school graduate or equivalent education
Proficient computer and data entry skills
Warranty Solutions is seeking a Customer Service/Call Center Representative to provide exceptional service while processing claims and addressing customer inquiries. The ideal candidate should have at least one year of call center experience and possess strong communication and problem-solving skills

Job Summary

  • The role involves providing exceptional customer service to internal and external customers while processing claims and completing forms.
  • Employees must utilize judgment and problem-solving skills to resolve claims and communicate clearly with consumers via phone.
  • The position requires maintaining professional appearance and meeting department metrics for call handling, productivity, and quality.

Matching Summary

Match Score: 75

Warranty Solutions is seeking a Customer Service/Call Center Representative to provide exceptional service while processing claims and addressing customer inquiries. The ideal candidate should have at least one year of call center experience and possess strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • 1-year minimum customer service experience
  • High school graduate or equivalent education
  • Proficient computer and data entry skills

Nice-to-have

  • Post-secondary education preferred
  • Ability to mentor new hires
  • Experience with dual screen multitasking

Key Requirements

  • 1-year minimum call center experience
  • High school diploma required
  • Mastery of English language

Work Rights

Not specified

Tailored Resume

Cover Letter