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Cytiva is seeking a Manager for its Customer Regulatory Support team, based in Marlboro, Massachusetts. This role involves leading a customer-facing team to meet regulatory metrics, improve customer satisfaction, and ensure compliance within the life sciences sector.
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Job Summary
The Manager, Customer Regulatory Support leads a customer-facing team to meet metrics and provide regulatory support documentation within the life sciences sector.
This on-site role in Marlboro, MA requires balancing resources and timing while ensuring customer satisfaction and protecting intellectual property.
The position offers a competitive salary range of $130,000-$135,000 plus bonus eligibility and comprehensive benefits including medical and retirement plans.
Matching Summary
Match Score: 75
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Cytiva is seeking a Manager for its Customer Regulatory Support team, based in Marlboro, Massachusetts. This role involves leading a customer-facing team to meet regulatory metrics, improve customer satisfaction, and ensure compliance within the life sciences sector.
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Salary
Base: $130,000-$135,000; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Comprehensive package including PTO, medical/dental/vision, and Retirement Benefits
Skills & Requirements
Must-have
Lead customer facing direct reports
Bachelor's degree in science or engineering
Minimum 2 years life sciences experience
Understanding of regulatory quality fundamentals
Experience with SFDC customer interaction system
Nice-to-have
Advanced degree beneficial
Managing global cross functional team
Fluent in English communication skills
Optimization of process for efficiency
Key Requirements
Bachelor's degree in science/engineering required
Minimum 2 years product management or quality experience