Manager, Customer Regulatory Support

Cytiva

Marlboro, Massachusetts, United States
Base: $130,000-$135,000; bonus/equity: eligible fo...
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Lead customer facing direct reports
Bachelor's degree in science or engineering
Minimum 2 years life sciences experience
** Cytiva is seeking a Manager for its Customer Regulatory Support team, based in Marlboro, Massachusetts. This role involves leading a customer-facing team to meet regulatory metrics, improve customer satisfaction, and ensure compliance within the life sciences sector. **

Job Summary

  • The Manager, Customer Regulatory Support leads a customer-facing team to meet metrics and provide regulatory support documentation within the life sciences sector.
  • This on-site role in Marlboro, MA requires balancing resources and timing while ensuring customer satisfaction and protecting intellectual property.
  • The position offers a competitive salary range of $130,000-$135,000 plus bonus eligibility and comprehensive benefits including medical and retirement plans.

Matching Summary

Match Score: 75

** Cytiva is seeking a Manager for its Customer Regulatory Support team, based in Marlboro, Massachusetts. This role involves leading a customer-facing team to meet regulatory metrics, improve customer satisfaction, and ensure compliance within the life sciences sector. **

Salary

Base: $130,000-$135,000; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Comprehensive package including PTO, medical/dental/vision, and Retirement Benefits

Skills & Requirements

Must-have

  • Lead customer facing direct reports
  • Bachelor's degree in science or engineering
  • Minimum 2 years life sciences experience
  • Understanding of regulatory quality fundamentals
  • Experience with SFDC customer interaction system

Nice-to-have

  • Advanced degree beneficial
  • Managing global cross functional team
  • Fluent in English communication skills
  • Optimization of process for efficiency

Key Requirements

  • Bachelor's degree in science/engineering required
  • Minimum 2 years product management or quality experience
  • Demonstrated leadership of global teams
  • Fluency in English language

Work Rights

Not specified

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