Duty Manager

Raffles

South Kuta, Indonesia
On-site
Front office operations
Guest service standards
Night audit procedures
Raffles is seeking a Duty Manager for its luxurious resort in South Kuta, Indonesia, to oversee front office operations and ensure top-notch service for guests. The ideal candidate should have relevant experience in hospitality management, be a strong leader, and possess excellent communication skills

Job Summary

  • Support Front Office Manager to manage and organizes Front Office team whose mission is to ensure service and product quality standards are met and that optimum service is provided to all guests according to Hotel’s and Company’s objectives.
  • To be in charge on nigh shift and afternoon shift based on schedule, produce a report and running night audit based on the hotel’s standard and manage and supervise hotel Operation during night time.
  • Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties , special dining and wellness discounts, and added luxuries to enhance your experience.

Matching Summary

Match Score: 85

Raffles is seeking a Duty Manager for its luxurious resort in South Kuta, Indonesia, to oversee front office operations and ensure top-notch service for guests. The ideal candidate should have relevant experience in hospitality management, be a strong leader, and possess excellent communication skills.

Skills & Requirements

Must-have

  • Front Office operations
  • Guest service standards
  • Night audit procedures
  • Supervise Front Office team
  • Hotel property maintenance

Nice-to-have

  • Culturally enriching experiences
  • Thoughtful service philosophy
  • Membership program champion
  • Internal hotel sales promotion

Key Requirements

  • Diploma or Bachelor Degree in Hospitality
  • Minimum of 3 years relevant experience
  • Front Office Reception knowledge
  • Knowledge of local regulations
  • Prior supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter