Senior Financial Counselor

Instridehealth

Remote
Base: $80,000-$88,000; bonus/equity: target perfor...
Remote
Insurance benefit design expertise
Patient cost share interpretation
Revenue cycle management knowledge
Serve as InStride’s internal expert on commercial insurance benefit design, including deductibles, copays, coinsurance, and out-of-pocket maximums, and interpret patient-specific benefits to provide clear guidance on expected cost share

Job Summary

  • Serve as InStride’s internal expert on commercial insurance benefit design, including deductibles, copays, coinsurance, and out-of-pocket maximums, and interpret patient-specific benefits to provide clear guidance on expected cost share.
  • Provide consultative support to internal teams, including Patient & Family Coordinators, Admissions, Authorization & Eligibility, and Billing/RCM, and serve as an escalation point for complex or sensitive cases.
  • Develop and maintain scalable, asynchronous enablement materials such as playbooks, FAQs, decision trees, and reference guides to equip frontline teams with tools and guidance.

Matching Summary

Serve as InStride’s internal expert on commercial insurance benefit design, including deductibles, copays, coinsurance, and out-of-pocket maximums, and interpret patient-specific benefits to provide clear guidance on expected cost share.

Salary

Base: $80,000-$88,000; Bonus/Equity: target performance-based bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Insurance benefit design expertise
  • Patient cost share interpretation
  • Revenue cycle management knowledge
  • Cross-functional collaboration
  • Training material development

Nice-to-have

  • Value-based payment models
  • Process improvement initiatives
  • AI and automation exploration

Key Requirements

  • Minimum 5 years of experience in insurance operations, patient financial services, revenue cycle management, payor operations, or healthcare contact centers
  • Strong understanding of commercial insurance benefit design
  • Demonstrated ability to interpret complex insurance and billing information
  • Experience serving as a subject matter expert or escalation resource
  • Excellent written and verbal communication skills
  • Proven ability to work cross-functionally and influence without formal authority

Work Rights

Not specified

Tailored Resume

Cover Letter