Technical Account Manager

Axon Enterprise

Melbourne, Australia
On-site
Australian citizenship required
5+ years it support experience
Law enforcement or government entity experience
The role involves serving as the primary technical liaison between Axon and key customers to foster long-term strategic partnerships

Job Summary

  • The role involves serving as the primary technical liaison between Axon and key customers to foster long-term strategic partnerships.
  • Candidates must possess Australian citizenship to handle sensitive government data and pass security clearance requirements.
  • The position requires a robust IT background including expertise in routing, switching, Wi-Fi, and network administration.

Matching Summary

The role involves serving as the primary technical liaison between Axon and key customers to foster long-term strategic partnerships.

Skills & Requirements

Must-have

  • Australian Citizenship required
  • 5+ years IT support experience
  • Law enforcement or government entity experience
  • Network administration and TCP/IP knowledge
  • Microsoft Server and Active Directory expertise
  • Hardware setup and configuration skills
  • API integrations and SaaS applications

Nice-to-have

  • Strong customer relationship management
  • Ability to work autonomously
  • Experience with product roadmap influence
  • Excellent technical communication skills
  • Project management capabilities

Key Requirements

  • Australian Citizenship (mandatory)
  • Security clearance eligibility
  • 5+ years of IT support/deployment experience
  • Experience with law enforcement/government entities
  • Proficiency in Microsoft SQL Server and Azure

Work Rights

Must have Australian Citizenship

Tailored Resume

Cover Letter