Front Desk Receptionist

Four Seasons Hotels Ltd

Cartagena, Colombia
Base: competitive salary; bonus/equity: not specif...
Guest registration and check-in
Reservation management
Handling guest inquiries and complaints
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Front Desk Receptionist is responsible for guest check-in/out, managing reservations, providing information, and resolving guest concerns to ensure a seamless stay.
  • The company offers a competitive salary, indefinite contract, training opportunities, and complementary accommodation and meals.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Salary

Base: Competitive salary; Bonus/Equity: Not specified; Benefits: Complementary accommodation and meals, uniform laundry

Skills & Requirements

Must-have

  • Guest registration and check-in
  • Reservation management
  • Handling guest inquiries and complaints
  • Accurate billing and payment processing
  • Protecting guest privacy and confidentiality

Nice-to-have

  • Exceptional and personalized attention
  • Genuine heart and luxury service
  • Creating lasting impressions
  • Connecting with people and the world

Key Requirements

  • Minimum 6 months experience in hotel reception
  • Advanced English proficiency
  • Professional, technical, or student in related fields

Work Rights

Not specified

Tailored Resume

Cover Letter