Casual Customer Service Officer/ Licence Testing Officer

VicRoads

Heatherton, Victoria, Australia
$32.42 an hour + 25% loading; not specified; not s...
Deliver registration and licensing services
Investigate and resolve customer enquiries
Resolve customer complaints
VicRoads empowers its people to learn and grow, focusing on impact and innovation, and reflecting the diversity of Victoria

Job Summary

  • VicRoads empowers its people to learn and grow, focusing on impact and innovation, and reflecting the diversity of Victoria.
  • Key responsibilities include delivering registration and licensing services, investigating and resolving customer enquiries, and resolving complaints in a professional and courteous manner.
  • VicRoads offers competitive salary and benefits, including opportunities for professional and personal development, and embraces diversity and inclusion.

Matching Summary

VicRoads empowers its people to learn and grow, focusing on impact and innovation, and reflecting the diversity of Victoria.

Salary

$32.42 an hour plus 25% loading; Not specified; Not specified

Skills & Requirements

Must-have

  • Deliver registration and licensing services
  • Investigate and resolve customer enquiries
  • Resolve customer complaints
  • Intermediate computer literacy skills
  • Full valid driver's license

Nice-to-have

  • Positive can-do attitude
  • Keen eye for detail
  • Adaptability, flexibility, and agility
  • Team player
  • Go above and beyond

Key Requirements

  • Full valid driver's license (not on P Plates)
  • Reasonable travel is required

Work Rights

Must be predominantly located in Australia

Tailored Resume

Cover Letter