Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
Base: $60,000-$70,000; bonus/equity: not specified...
Hybrid
Resolve support tickets
Implement system enhancements
Develop reports and dashboards
As a member of a cross-functional team, the DFC Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers

Job Summary

  • As a member of a cross-functional team, the DFC Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.
  • Identify and implement automations for ticketing and onboarding processes using scripting and automation tools (e. g., JavaScript, Python, SQL, Excel, Power BI).
  • We Offer Best-in-Class Industry Benefits: Competitive pay Medical, Dental, and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

As a member of a cross-functional team, the DFC Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.

Salary

Base: $60,000-$70,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, Disability, Life Insurance, 401(k), ESPP

Skills & Requirements

Must-have

  • Resolve support tickets
  • Implement system enhancements
  • Develop reports and dashboards
  • Onboard and train new users
  • Scripting and automation tools
  • Tier 1 support

Nice-to-have

  • Adaptability and responsiveness
  • Methodical task organization
  • Diligent change control
  • Continuous learning and improvement
  • Customer service orientation

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Experience with ticketing systems
  • Familiarity with JavaScript, Python, SQL, Excel, Power BI
  • Strong customer service and communication skills
  • Ability to learn new tools quickly
  • Attention to detail and troubleshooting skills
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter