Customer Service Representative

Hayward Holdings, Inc.

Atlanta, GA, US
Remote
3+ years b2b customer-facing experience
Salesforce and order management tools
Strong verbal and written communication skills
Hayward Holdings, Inc. is seeking a Customer Service Representative in Atlanta, GA, to provide exceptional support to Direct Buy customers. The ideal candidate will thrive in a dynamic environment, possess strong communication skills, and have a background in B2B customer service

Job Summary

  • Hayward Industries is the largest manufacturer of residential swimming pool equipment globally, dedicated to inspiring happiness through safe solutions.
  • The role serves as the primary point of contact for Direct Buy customers, handling inquiries, orders, and collaboration with Sales teams.
  • Candidates must possess strong problem-solving abilities and a commitment to delivering outstanding service in a fast-paced environment.

Matching Summary

Match Score: 85

Hayward Holdings, Inc. is seeking a Customer Service Representative in Atlanta, GA, to provide exceptional support to Direct Buy customers. The ideal candidate will thrive in a dynamic environment, possess strong communication skills, and have a background in B2B customer service.

Skills & Requirements

Must-have

  • 3+ years B2B customer-facing experience
  • Salesforce and order management tools
  • Strong verbal and written communication skills

Nice-to-have

  • Ability to thrive in seasonal environments
  • Experience with EDI systems
  • Proactive conflict resolution approach

Key Requirements

  • BS/BA Degree or equivalent experience
  • 3+ years B2B customer service experience
  • Familiarity with Salesforce software

Work Rights

Not specified

Tailored Resume

Cover Letter