Pharmacy Assistant, Customer Service Representative - 9 Months Contract

sdmshn.ca

Base: $17.60 - $23.65 ph; bonus/equity: not specif...
Answer and triage phone calls
Process medication refills using kroll
Ensure regulatory compliance paperwork
At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity

Job Summary

  • At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity.
  • We offer competitive pay, full benefits, and a work-life balance.
  • This role involves answering and triaging phone calls, processing medication refills, coordinating prescription transfers, and supporting pharmacy teams.

Matching Summary

At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity.

Salary

Base: $17.60 - $23.65 per hour; Bonus/Equity: Not specified; Benefits: Full benefits and work-life balance

Skills & Requirements

Must-have

  • Answer and triage phone calls
  • Process medication refills using Kroll
  • Ensure regulatory compliance paperwork
  • Coordinate prescription transfers
  • Provide excellent customer service
  • Work in fast-paced environment

Nice-to-have

  • Pharmacy-related diploma or certificate
  • Experience with Kroll software
  • Long-term care pharmacy experience
  • Ability to learn independently
  • Strong organizational skills
  • High attention to detail

Key Requirements

  • No pharmacy experience required
  • Excellent oral and written communication skills
  • Ability to identify and mediate problems quickly
  • Self-motivated with client service passion
  • Undergraduate degree in science or healthcare (asset)
  • Pharmacy-related diploma/certificate (asset)

Work Rights

Not specified

Tailored Resume

Cover Letter