Customer Support Specialist-6

Community Brands

Not specified; not specified; medical, dental, opt...
Hybrid
Strong technical skills with ms office suite
Experience with html and css
Excellent verbal and written communication skills
This job posting seeks a Customer Support Specialist for Community Brands, emphasizing the importance of customer service and technical support in a hybrid work environment. The role involves building relationships with clients, troubleshooting issues, and training users on a member-management SaaS platform

Job Summary

  • The role involves building respectful relationships with clients while troubleshooting and resolving reported issues on a member-management SaaS platform.
  • Candidates must possess strong technical skills including proficiency in MS Word, Excel, PowerPoint, Outlook, HTML, and CSS.
  • The company offers a hybrid work arrangement, comprehensive medical/dental benefits, and a purpose-driven culture focused on making a real difference.

Matching Summary

Match Score: 85

This job posting seeks a Customer Support Specialist for Community Brands, emphasizing the importance of customer service and technical support in a hybrid work environment. The role involves building relationships with clients, troubleshooting issues, and training users on a member-management SaaS platform.

Salary

Not specified; Not specified; Medical, Dental, Optical, Life Insurance, PTO included

Skills & Requirements

Must-have

  • Strong technical skills with MS Office suite
  • Experience with HTML and CSS
  • Excellent verbal and written communication skills
  • Ability to troubleshoot software applications
  • Capability to manage up and escalate issues

Nice-to-have

  • Prior experience supporting software applications
  • JavaScript development experience
  • Positive friendly and helpful attitude
  • Ability to handle difficult situations in fast pace
  • Collaborative team environment experience

Key Requirements

  • Eligibility to work in the Philippines without sponsorship
  • Minimum age of 18 years old
  • Verification of identity and employment eligibility

Work Rights

Must be eligible to work in the Philippines without sponsorship

Tailored Resume

Cover Letter