Support Engineer

ultra.group

Hybrid
Solve complex problems within own discipline
Monitor product reliability
Manage customer technical support issues
Ultra PCS is a leading developer of mission and safety critical equipment in the defence and aerospace industry, dedicated to fostering a safe working environment and a positive culture

Job Summary

  • Ultra PCS is a leading developer of mission and safety critical equipment in the defence and aerospace industry, dedicated to fostering a safe working environment and a positive culture.
  • Key responsibilities include creating solutions, solving complex problems, monitoring product reliability, managing customer technical support issues, and providing training.
  • The company offers flexible working, 25 days holiday, life assurance, a pension scheme, and sports and social clubs.

Matching Summary

Ultra PCS is a leading developer of mission and safety critical equipment in the defence and aerospace industry, dedicated to fostering a safe working environment and a positive culture.

Skills & Requirements

Must-have

  • solve complex problems within own discipline
  • monitor product reliability
  • manage customer technical support issues
  • provide training to customers
  • out of hours technical support service
  • write reports and present work

Nice-to-have

  • fostering a safe working environment
  • innovating and empowering values
  • flexible working options
  • diverse and inclusive employer

Key Requirements

  • sound understanding of concepts and principles
  • experience working in own discipline
  • evidence of applying formal knowledge
  • basic understanding of business interaction
  • awareness of completing work packages
  • experience in contributing to work package estimation
  • working knowledge of project lifecycles
  • significant experience producing technical documentation

Work Rights

Must be able to work in the UK without restrictions

Tailored Resume

Cover Letter