Alternance– Assistant(e) Experience Client & Digital Learning – Mode – Septembre 2026- H/f/x

Chanel

Paris, France
On-site
Development of client experience training tools
Design of blended learning modules
Tracking of tool creation stages
You will participate in the development of training tools related to Customer Experience for CHANEL's international sales force

Job Summary

  • You will participate in the development of training tools related to Customer Experience for CHANEL's international sales force.
  • You will design blended learning modules, combining in-person and digital formats, and track the creation stages of various training materials.
  • You will contribute to elevating the skills of Fashion Advisors to offer clients a unique in-store experience while enjoying their training.

Matching Summary

You will participate in the development of training tools related to Customer Experience for CHANEL's international sales force.

Skills & Requirements

Must-have

  • Development of Client Experience training tools
  • Design of blended learning modules
  • Tracking of tool creation stages
  • Improvement of Learning tools based on feedback
  • Proficiency in Office 365 Suite
  • Fluent English (written and spoken)

Nice-to-have

  • Curiosity for luxury market
  • Interest in digital and training challenges
  • Creativity and attention to detail
  • Dynamism and positive attitude

Key Requirements

  • Currently in business school or university program
  • Previous experience in training, marketing/merchandising, or luxury sales
  • Proficiency in Office 365 Suite (Excel, PowerPoint...)
  • Fluent English (written and spoken)

Work Rights

Not specified

Tailored Resume

Cover Letter