Travel Experience Counselor I

Amex GBT

Quantico, Virginia, United States
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Customer service standards
Computer reservation system (crs)
Client travel policies
** Amex GBT is hiring a Travel Experience Counselor I to join their U.S. Military and Government team in Quantico, Virginia. The role focuses on providing exceptional customer service in travel management for federal clients, with training provided for those without prior experience. **

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • In this role, you’ll join our U.S. Military and Government team, specializing in seamless travel management services to our federal clients.
  • Flexible benefits are tailored to each country and start the day you do.

Matching Summary

Match Score: 75

** Amex GBT is hiring a Travel Experience Counselor I to join their U.S. Military and Government team in Quantico, Virginia. The role focuses on providing exceptional customer service in travel management for federal clients, with training provided for those without prior experience. **

Skills & Requirements

Must-have

  • Customer service standards
  • Computer reservation system (CRS)
  • Client travel policies
  • Passenger Name Records (PNRs)
  • Professional phone and email etiquette

Nice-to-have

  • Inspiration in travel
  • Inclusive and collaborative culture
  • Innovative technology
  • Positive working relationships

Key Requirements

  • US Citizen
  • High school diploma or equivalent
  • Customer service exposure

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter