Renewal Specialist

HIGH AIM CLASSES

United States, United States
On-site
Recurring revenue protection
End-to-end renewal lifecycle management
Customer satisfaction
The Renewal Specialist is responsible for protecting and growing recurring revenue through the timely and accurate renewal of OEM hardware and software maintenance contracts and SaaS subscription agreements

Job Summary

  • The Renewal Specialist is responsible for protecting and growing recurring revenue through the timely and accurate renewal of OEM hardware and software maintenance contracts and SaaS subscription agreements.
  • This role manages the end-to-end renewal lifecycle for an assigned portfolio of customers, partnering closely with Sales, Customer Success, and internal operational teams to ensure high renewal rates, customer satisfaction, and forecast accuracy.
  • AHEAD prioritizes creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.

Matching Summary

The Renewal Specialist is responsible for protecting and growing recurring revenue through the timely and accurate renewal of OEM hardware and software maintenance contracts and SaaS subscription agreements.

Skills & Requirements

Must-have

  • recurring revenue protection
  • end-to-end renewal lifecycle management
  • customer satisfaction
  • forecast accuracy
  • proactive expiration management

Nice-to-have

  • culture of belonging
  • driving cultural change
  • diversification and enrichment of ideas

Key Requirements

  • Must have US citizenship

Work Rights

Not specified

Tailored Resume

Cover Letter