Member Experience Officer

Macquarie Group UK

Wallumattagal Campus, Australia
Front-line customer service experience
Ability to meet sales targets
Strong interpersonal and communication skills
The role focuses on providing a high level of service to enhance member acquisition and retention

Job Summary

  • The role focuses on providing a high level of service to enhance member acquisition and retention.
  • You will respond to customer queries and execute strategies to sell memberships.
  • The position offers benefits such as gym access and staff discounts.

Matching Summary

The role focuses on providing a high level of service to enhance member acquisition and retention.

Skills & Requirements

Must-have

  • Front-line customer service experience
  • Ability to meet sales targets
  • Strong interpersonal and communication skills
  • Organizational and time management skills

Nice-to-have

  • Experience in continuous improvement
  • Collaborative team player
  • Attention to detail

Key Requirements

  • Proven record in customer experience
  • First Aid and CPR certification required
  • Availability for weekends and evenings

Work Rights

Not specified

Tailored Resume

Cover Letter