TD Ameritrade is seeking a Store Supervisor for its Middleton, Massachusetts location, responsible for overseeing daily team activities, ensuring operational excellence, and enhancing customer relationships. The role requires a strong background in customer service and sales, with an emphasis on leadership and compliance
Job Summary
The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures.
This role drives the acquisition and retention of customers by reinforcing sales and advice activities that create personalized experiences.
TD offers a competitive total rewards package including base salary, variable compensation, health benefits, and career development opportunities.
Matching Summary
Match Score: 85
TD Ameritrade is seeking a Store Supervisor for its Middleton, Massachusetts location, responsible for overseeing daily team activities, ensuring operational excellence, and enhancing customer relationships. The role requires a strong background in customer service and sales, with an emphasis on leadership and compliance.
Salary
Base: $24.00 - $33.50 USD per hour; Bonus/Equity: Eligible for cash and/or equity incentive awards; Benefits: Health, savings, retirement, PTO, and banking discounts included
Skills & Requirements
Must-have
Supervise day-to-day team activities
Manage cash handling and vault operations
Drive operational excellence and compliance
Lead customer escalations and problem resolution
Facilitate loan product applications
Nice-to-have
Strong organizational skills in fast-paced environment
Ability to multi-task effectively
Community service engagement
Proactive relationship building with customers
Key Requirements
HS Diploma or GED required; undergraduate degree preferred
2+ years related experience in customer service or sales
Active NMLS registration status for mortgage lending
Notary License (preferred)
Work Rights
Must be eligible for employment with a covered financial institution under federal law standards